Privacy Policy
Last Updated: Jan 28, 2026
Rhinegeist Brewery ("Rhinegeist Brewery", "we", "us", or "our") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.
This Privacy Policy describes how we collect, use and share information about you as well as your rights and choices about such collection, use and sharing. It applies when you access or use our websites and other products and services (collectively, the “Services”), contact our service team, engage with us on social media, or otherwise interact with us.
If you do not agree with our policies and practices, your choice is not to use the Services. By accessing or using the Services, whether or not you purchase any of our Services, you agree to this Privacy Policy.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us, as your continued use of any Services constitutes acceptance to the updated terms.
Information collected from you
We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
- Internet Activity
- Commercial Information, including purchases
- Financial Information, including credit or debit card number
- Inferences from Other Data, including inferences created from other personal information collected
Information collected from other sources
We may collect personal information about you from third-party sources The sources and categories of information we may collect include:
Sales & Marketing Tools
- Personal Identifiers, including Name, Email address, Postal address, and Telephone number
How long we keep your data
We do not retain data for any longer than is necessary for the purposes described in this Privacy Policy. We generally retain data according to the guidelines below.
| Type of Data | Retention Period |
|---|---|
| Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity | We delete or anonymize data concerning your use of our website within 15 years of collecting it. |
| Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Purchases, Credit or debit card number | We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 15 years from your last purchase with us. We may keep data beyond this period in anonymized form. |
| Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Postal address, Telephone number | We keep customer feedback and correspondence with our customer service for up to 15 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
| Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Telephone number | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
| Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Postal address, Inferences created from other personal information collected | We retain review, survey, and feedback data for up to 5 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services. |
| Data we collect in connection with privacy requests, including Name, Email address, Online Identifiers | We retain records related to privacy requests as long as necessary to comply with our legal obligations, and for a minimum of 24 months. |
| Data we collect for security purposes, including Name, Email address, Online Identifiers | We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures. |
We use personal information for the following purposes:
- Conducting Surveys
- Data Storage
- Delivering Targeted Ads
- Fulfilling Customer Orders
- Improving our Products & Services
- Internal Business Operations
- Meeting Compliance & Legal Requirements
- Operating Our Website or Mobile Apps
- Organizing & Managing Data
- Preventing Fraud
- Processing Payments
- Providing Customer Support
- Sending Promotional Communications
- Tracking Purchases & Customer Data
We may disclose the following personal information about you to our services providers and vendors when you purchase our products or visit our website:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
|---|---|---|
| Personal Identifiers | Business Operations Tool, Commerce Software Tools, Governance, Risk & Compliance Software, Guest & Event Management Tool, Online Ordering & Reservation Service, Point-of-Sale Platform, Sales & Marketing Tools, and Website Operations Tools | Ad Networks, Business Operations Tool, Data Analytics Providers, and Data Cooperative |
| Internet Activity | Business Operations Tool, Commerce Software Tools, Cybersecurity Providers, and Web Hosting Services | Ad Networks, Business Operations Tool, Data Analytics Providers, and Data Cooperative |
| Commercial Information | Business Operations Tool, Commerce Software Tools, Guest & Event Management Tool, Online Ordering & Reservation Service, Point-of-Sale Platform, and Sales & Marketing Tools | Ad Networks and Data Cooperative |
| Financial Information | Business Operations Tool, Commerce Software Tools, Guest & Event Management Tool, and Point-of-Sale Platform | None |
| Inferences from Other Data | Sales & Marketing Tools | Ad Networks |
Our online store is hosted by Shopify, and Shopify collects and processes personal data about store customers for purposes including but not limited to: providing product and store customization, analytics, and advertising services. Information submitted by customers will be shared with Shopify as well as third parties that may be located in other countries. To learn more about Shopify’s data practices, please review their privacy policy.
Depending on your jurisdiction, you may opt out or object to Shopify’s processing of your data for certain use cases on their Privacy Controls page.
Cookies
This site uses first and third-party cookies and similar technologies to process personal information for the purposes described in this Policy. Cookies are small text files placed on your device to store data that can be recalled by a web server in the same domain that placed the cookie. The text in a cookie often consists of a string of numbers and letters that uniquely identifies your device, but it can contain other information as well. To learn more about cookies and how to control the use of cookies at a browser level, visit https://allaboutcookies.org/
Do Not Track
Some browsers have incorporated “Do Not Track” (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, our websites do not currently respond to browser DNT signals. However, you may still exercise your privacy rights as described elsewhere in this Policy.
Third party analytics tools
This site uses Google Analytics to analyze your interactions and experiences with our Services. You can find out how Google Analytics uses data here and how to opt out of Google Analytics here. For more information on how Google uses data when you use our websites, click here.
If you are a California resident and have an established business relationship with us, you can request a notice disclosing the categories of personal information we have shared with third parties, for the third parties' direct marketing purposes, during the preceding calendar year. To request a notice, please submit your request to privacy@rhinegeist.com. Please allow 30 days for a response.
To opt out of selling and sharing personal information, go to Your Privacy Choices.
The Rhinegeist mobile message service (the "Service") is operated by Rhinegeist(“Rhinegeist”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms andconditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extentpermitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Servicefollowing the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Rhinegeist’s SMS/text messaging service, you agree to receive recurring SMS/text messagesfrom and on behalf of Rhinegeist through your wireless provider to the mobile number you provided, even ifyour mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using anautomatic telephone dialing system or other technology. Promotional messages mayinclude promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent isnot a condition of any purchase with Rhinegeist. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messagingimposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile planand contact your wireless provider for details. You are solely responsible for all charges related to SMS/textmessages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to (513) 381-1367 or clickthe unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmationtext message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribedto other Rhinegeist mobile message programs and wish to cancel, except where applicable law requiresotherwise, you will need to opt out separately from those programs by following the instructions provided in theirrespective mobile terms.
For Service support or assistance, text HELP to (513) 381-1367 or email moc.tsiegenihr@ahsrehc.
We may change any short code or telephone number we use to operate the Service at any time and will notify you ofthese changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code ortelephone number we have changed may not be received and we will not be responsible for honoring requests made insuch messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree toprovide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program withyour new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirecteddelivery of any information sent through the Service, any errors in such information, and/or any action you may ormay not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
